Alaa
Omg I had the same story. American couple booked my tasting tour and 6 weeks later they reportedly complained about the quality of food. Tbl asked me to contribute the refund with the same words: we will delete it as we care about your reputation if you contribute. I said if they did not like the food, why did not they say anything to me? I would offer the refund myself. But they were smiling and I even drived them home and they texted the other day how they enjoyed the meals. So why are they now out of nothing complaining 6 weeks later? I thought those people were scammers who try to travel for free like this and keep asking for refunds but now you made me thinking that the reviews are fake and tbl just want to make more money.