Airport
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Suvarnabhumi airport is Thailand's beautiful state of the art airport
which opened at the end of September 2006. The Don Muang International Airport
became a bit outdated
and was built for travel levels of years past. Don Muang is now used
for certain activities such as Military Day as well as offering domestic
flights for certain budget airlines, such as Nok Air.

Airline check in Rows |
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Suvarnabhumi airport is huge and has the longest terminal in
the world - the name of this airport is pronounced Su-wanna-poom (it
means golden land in Thai). This is a major airport for all of
SE Asia.
We have flown into and out of this airport many times and as a result have become very familiar with
the
services offered here. A new city has actually grown up around
this airport with many new buildings and massive bill boards
will greet you next to the multi-lane expressway that leads back to
Bangkok. There are 8 important
levels you should know about in the main airport terminal building. |
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B Floor
Airport Rail Link (Airport Express & City Line),
book store, few miscellaneous food shops |
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Level 1
Bus Lobby, & Taxi's - Magic Food Point (local cuisine -
MUCH cheaper than Food Court on Level 3!) |
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Level 2
Meet
arriving passengers (Arrivals) - small tourist offices, banks,
money exchange, Internet consoles, Phone SIM Card purchase,
phone rentals, and ATM's available here |
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Level 3
Meet & Greet area (next to exit door #3), also dining options including a food court,
Internet consoles, and Massage service (Chang Massage). Note the
food court caters to tourists and tends to be quite expensive.
For MUCH cheaper dining option go to Level 1 - the Thai Magic
Food Point. This is open 24 hours a day, buy coupons first, then
choose from a variety of food counters. NOTE: coupons are ONLY
good the day of purchase. |
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Level 4
Departing
passengers. All airline counters & check
in terminals. Thai airways main customer service offices. Expensive Internet
cafe is located in the concourse F corner. There are many
duty free shops in the main terminals. |
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Level 5
Thai Airways and Star Alliance program information |
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Level 6
Restaurants - typically more expensive than the dining options
on Level 3. |
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Level 7
Observation Deck |
Thai Airways dominates
this airport - from outside you can see all of their airline facilities.
The control tower is the tallest one in the world and can be seen from
miles around the airport. There is plenty of parking - the parking
garages are very creatively constructed. There are 23 baggage claim
belts for the International flights. They are spread out over a long
distance so be sure to consult the large baggage claim screen (available
as soon as you pass through passport control) to find out
which belt your baggage is on.
Internet: the Internet consoles are high speed and very
cheap - however often some of them will not be working and the metal key pads
are *extremely difficult and slow* to use. The wireless situation at the
airport has improved somewhat recently. You have to purchase a wireless card at one
of the book stores on the second level which contains a login/pwd. Major
carriers do work such as Boingo (no card needed). The net cafes on the departing level
are absolutely terrible - the net here is very expensive and the computers lock up
rather often and a number of sites don't even load -we've tested these
year after year. NOTE: at the Airport Information counters on the 2nd
and 4th floors (2 counters on each floor) you can pick up a card with a
login and password good for 15 minutes free WiFi use (connect to the
"Free Airport WiFi" network on your computer). You need to look for the
red and white symbol in certain areas of the airport indicating you can
use that WiFi here. NOTE: these cards for free WiFi is *only* available
after you've gone through through customs and security.
Taxis. Taxis are available at Level 1 where you need to pay 50
baht and reserve one at the taxi stand. We generally do not recommend getting at
taxi at this level because of the extra 50 baht convenience fee and
often long wait (unless
you arrive in the wee hours of the morning - see the Taxi section below
for details), rather go to Level 4, walk outside and flag one down
(there are always taxis, 24 hours a day, even in the darkest hours of night)
- this way you avoid the 50baht airport tax fee. Know how to use a taxi
- review our
Taxi
Pitfalls article here. Expect to pay 200-270 baht for a metered taxi
from the airport to any of the main districts in Bangkok (Silom,
Sukhumvit, Khao San Road etc).
DEMAND the taxi driver uses their meter and walk out of they do
not...regardless of the time of day or night. A common quoted price is
between 600 and 1000 baht for taxi drivers who do not use the meter.
That is a rip-off.
There is a toll way between the airport
and the Sukhumvit Road area that makes two stops costing you a total of
70 baht. This is commonly used by the taxis and typically saves time
when there is bad traffic. However you are well within your right to
tell the taxi driver you don't want to use toll way (say, "Mai toll, mai
expressway") especially if its late at night, i.e. typically after 11pm
as traffic will be lighter and you can use the normal roads to get to
downtown - or if its on a Sunday).
Note: when you flag down a taxi at level 4, try to get one
dropping off passengers rather than one that is waiting around. Those
who wait around or are more aggressive are usually waiting to prey
on tourists and will insist on keeping their meter turned off or if its
late at night will insist on taking you the tollway despite little
traffic. Please read our TAXIS section directly below for additional pitfalls.
Public transportation. In August 2010 the Airport Rail Link
(www.railway.co.th) opened from the airport to central Bangkok. The Airport Rail Link is
open from 6am until midnight every day of the week. This is found on the
B Floor (bottom) - From the 2nd floor Arrivals, go down 2 more floors
(either escalators or elevator). Also note that some of the seats near
the entrance to the Airport Rail Link are often used by stretched out
people who sleep here over night (maybe the quietest part of the airport
for sleeping?!). No trolleys are allowed in the actual
departure area for the Airport Rail Link but you can use the trolley to
get here from any floor above. Two options to reach central Bangkok by
rail are the following:

1. Airport Express - takes 15 minutes from the airport to Makkasan
Station and reaches speeds up to 160km/hour. Once the train arrives at
the airport you
will have to wait about 10 minutes before it actually leaves. The
Airport Express stops at Makkasan Station (fairly central location in
Bangkok) where you can catch a taxi if you have luggage. The Airport
Express is setup for those who have luggage, with luggage storage areas
on the train. The Metro is about a 400 meter walk from Makkasan Station- not connected to
the station (follow the arrows, exit downstairs) and with a lot of luggage
would not be very practical. The Airport Express costs 150 baht/person.
Note: you pay for your ticket *after* you arrive at the Makkasan station
- you do not pay for your ticket at the airport. This line is usually
not very popular compared to the slower cheaper Airport City Line.
2. Airport City Line - takes 35-45 minutes to the Phaya Thai
Skytrain Station and stops at 8 stations before reaching Phaya Thai.
This is a much cheaper way to reach central Bangkok than say a taxi or
the Airport Express Line as the fare is only 45 baht/person. This is the
popular option for backpackers. Note you pay for your ticket at the
airport - there are ticket machines (available both in Thai and English
- touch screen) or you can pay at the counter.
The free Airport Shuttle Bus
provides transportation 24 hours a day to main airport facilities
including the Public Transportation Center. Public buses run to various
locations in Bangkok from the Public Transportation center 24 hours a
day. Catch the free Airport Shuttle Bus to the Public Transportation
Center on either Level 2 or 4 at Entrance 3, 6 or 9. The entrances to
the actual airport are clearly labeled with numbers so you should have
no problem seeing these. Public buses from the Public Transportation
Center will cost you 35 baht to any of the serviced locations within
Bangkok.
You can also take the Airport Express Bus for 150 Baht - its more
expensive than the public buses a little cheaper than a taxi, but it
only runs from 5am until 12pm. If you want to use this option contact
the Airport Bus Counter on Level 1 at Entrance number 8. For bus routes
and Public Transportation Center information pick up one of their free
brochures at any of the airport Information Counters - Level 2 and Level
4 have well marked Info counters.
Official Airport Website:
www.airportthai.co.th/airportnew/sun/index.asp?lang=en
Enjoy the 11 minute informative video guide. Here are also a few photos
for review:
The old Don Muang airport is still used for
some national & International flights usually for budget carriers
such as Nok Air. For nostalgia purposes, this site provides general information &
photos of the old Don Muang International
airport:
www.asiatraveltips.com/PicturesofBangkokAirport.shtml
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Taxis
- There are more taxis in Bangkok than I have seen in most cities.
The most common ones are yellow and green and they have a "metered"
sign on top of their roof. Most of the taxis are air-conditioned.
I
do not recommend taking one of these taxis if the driver insists on
NOT using their meter. This is very common when you first step into
a Bangkok taxi. Usually when the driver says "no
meter" and quotes you a set price - you are being ripped off. I
find for the most part that the taxi drivers are friendly and
helpful; in addition almost all of the taxis have excellent air
conditioning. The taxi driver will know about how much rides
cost to certain parts of the city with their meter - There are
four scenarios for why a taxi driver will tell you he can't |
use the meter. 1. The meter is actually broken (very doubtful) 2. there is so much traffic that the drive will take a very very long time - this is often the case in the late afternoons. 3. they know the price they told you is higher than what it would be if they used their meter,
4. it is late at night. If traffic is so bad you will find that most of the taxi drivers will quote you a price and not use their meter. At this point you could take the taxi, or take a Tuk-Tuk for a little cheaper or walk depending on the distance.
Expect to pay between 200 to 270 baht for a ride from a taxi from the Airport to
most Bangkok districts (the metered price - tollway fees are extra -
if you arrive late at night, say after 10pm or 11pm there is really no
reason to use the tollway). On Level 4 where taxis drop off
passengers, you can walk out to the median lane and get a taxi
before they pull away. Technically the taxis are not supposed to
stop here very long. Sometimes the drivers will refuse to use their
meter - they can say anything in regards to this, the most common
reason for not using the meter is "its late at night". Right. REFUSE
their services and find a taxi driver who will use their meter
REGARDLESS of the time of day or night. Unfortunately this can be
difficult very late at night especially with any language barriers
or if you are extremely tired - if you keep getting rejected by
taxi's who refuse to use their meter, our best suggestion is to try
to get one of the security guards to walk over with you to the taxi,
or simply save the hassle and pay the extra 50 baht convenience fee
to the taxi attendant on Level 1 and be assured of taking a
metered taxi.
Also note a very small percentage of taxi drivers will alter their meters. This is a real tough one to determine when
they are cheating, unless you know approximately how much you should
pay based on the distance. (See our airport taxi info above).
Normally hailing a taxi is not that difficult unless you happen to be on a small side street. There are usually many taxis available near the main tourist
locations even in the wee hours of the night and morning. We
always reject taxis that hang out next to hotels as often these
drivers will try to not use the meter, will alter their meter or somehow
rip you off. We go by the "rolling taxi" rule - walk a little
further from your hotel and flag down a taxi that is actually moving.
There are two main taxi companies in BKK - identified by the green &
gold cars, and the blue and red cars. The green and gold cars are
individually owned whereas the blue and red cars are company owned. For more information on taking taxis in general, please review
our article on using taxis
which is found on our Backpackers
Portal. Note that there is becoming more of a problem with taxi
drivers not using their meters in Bangkok.
The phone number: 1584 is the Bangkok Thai complaint line about
taxis (if you have a complaint be sure you have the meter number on
hand) - we haven't yet tried this, so not sure if the receptionist
will be able to speak English. This link shows exactly what you
should pay per each KM.
www.suvarnabhumitaxi.co.th/taxi-rate.html
Bangkok Metro
(MRT) opened on July 3rd, 2004. It currently costs
14-36 baht depending on the length of your trip. We have been very
pleased with our times riding this 3 billion dollar state
of the art Metro. Wow, its quite nice and very well organized.
Please visit the photo thumbnails below. There are two connecting points with
the SkyTrain at Sukhumvit (Asoke) and Silom. There is talk about investors coming up with additional
funding to increase the range of the Metro. Whether this plays out
remains to be seen. For more information
please visit the official Bangkok metro
website (Thai and English versions - a map is available). A great website
for the latest and greatest about the metro is:
www.angkor.com/2bangkok/2bangkok/Subway/index.shtml
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On the
right is
the token used to enter the subway and on the right is the
full subway map. Above are various metro photos. The above photos were taken at the Lumphini Terminal |
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Here is a map of the Metro that we took
from the Sukhumvit stop.
Click on Map for full version. |
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BTS Sky
Train was under construction for about 10 years before
the original route was finished in December 1999. In part, the reason it took so long to finish construction is because the city had to purchase land from local businesses so that they would have the space to build the
Sky Train. The Sky Train towers over several large roads including the
congested Sukhumvit road - you can't miss it. There are stairs leading
up to each station from each side of the main road. All the actual trains have excellent
air-conditioning. This is quite a relief to sit in one of these for a while after walking around the hot humid streets of Bangkok. Try to sit in the middle of each railcar as that is the furthest away from the doors that open - hence affords you the coldest part of each train! Also
TV screens are located in each car - not always on, but when they are,
they typically play Thai commercials or music videos.
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There are two lines to the Sky Train - the Sukhumvit Line and the Silom Line. The Sukhumvit Line is by far the longer of the two lines. In order to change between the two lines, you would do so at the
central station called Siam which intersects the two lines. At this
station be sure to note the unique phenomena we have coined as the "Siam
Sucking Sound!! "
(hold mouse over pink text for description).
If you are on the Skytrain at this stop, you will surely see
what we are referring to!
The price of travel ranges from 10 baht to 40 baht and is
charged based upon the number of stops you have to travel for
(only 5 and 10 baht coins work in the ticket taking machine).
However at each station there is a small attendants office where
you can give them larger bills and they will give you change in
return.
It would be real nice at some point for the ticket machines to
start accepting paper
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bills. That would save a lot of time. Be sure to also pick up a free
small paper pocket map from one of the attendants -
either from them directly, or from on the attendant counter or from a
plastic display.
There are also very good Skytrain maps posted on the wall near the coin machines.
Before you actually purchase a one-way ticket, consider how many times
you will be using Skytain that day and calculate the total cost. The reason for this is that an
unlimited Daily Skytrain pass is available for 120 baht, and allows you to
ride for unlimited stops for the entire day. Besides allowing you to
ride unlimited for the day, there is also the neat feeling you have when
you exit the Skytrain - instead of "losing" your card to the exit
machine like the vast majority of the Skytrain travelers, you keep your
card. If you purchase the unlimited option, you will hold on to the
Skytrain pass each time you exit, and you keep the pass when you are
finished riding for the day - a nice little plastic souvenir with a
picture. Skytrain also sells
student and monthly cards discounted off of the normal prices. Each
car of the Skytrain has seats with signs over them saying "Please offer
this seat to monks" in case it is crowded and monks have no seats.
Directions on Paying at Ticket Machine
First you need to look at the map next to the ticket machine and
determine where you are going (this is based on the exact number of
stops you will make). You need to press the button indicating the number of stops you want
before you put in the coins. Once the button is pressed, the actual
button lights up, and
you put in the coins and the machine spits out a wallet size plastic card
with the word "Siemens" on it (hmm could that have something to do with
the fact that this company was in large part responsible for the
construction of the Sky Train?!). Some cards have Skytrain maps on the
back of the cards, some do not.
Entering the Station
After you purchase your ticket you will walk to the main
entrance gates which are merely a few meters away. Now put the plastic card
through a thin slot on a stall/gate that displays a
green arrow - the card slides through, the red plastic gate
slides apart in the middle of the stall, you walk through the gate and you pick
the plastic card up on the other side once you are
through the gate. You are then admitted to the main part of the station.
From here you need to look at the blue hanging signs and determine which
direction you will walk. The signs list the LAST stop in each direction
- so if your stop is anywhere along the line that contains the last
stop, you would go in that direction. Note a few stations have different
levels for the different directions of travel.
You will want to keep the plastic card with you until you leave the Sky
Train. When you arrive at your final destination on the Skytrain route,
in order to get out of the station you insert the card into a slot and
the gates open for you.
Note: Some of the machines at the entrance will have a red circle
with a white line through them. A very common mistake is to try to put
your card into one of these machines to gain access to the station. If
you try to put your card into one of these machines, you will just get a
whirring noise. If you keep trying to put your card through, an officer
of the law will approach and indicate you need to use another stall/gate
- one that displays a
green arrow! There is talk of implementing wireless readers for
all cards -
this would be an excellent idea - as during high volume times lines
stack up entering and leaving the ticket gates - a reader would cut down
the time of entrance or exit over the current system.
Note: The Skytrain completed a new
expansion that opened in August of 2010 with service from Suvarnabhumi airport
to central Bangkok (see the "airport" section above for more information
about this.
For additional useful information, pricing, photos, and rail maps visit
the web sites listed below.
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