Q. Briefly tell us about yourself and what are your roles at the Guam Visitor Bureau (GVB)? My name is Carl T.C. Gutierrez and I am a former governor of Guam. I have worked closely with the Guam Visitor Bureau in the 1990’s to build up our tourism industry. Under my administration, tourism thrived and broke records with over one million visitors a year. We reimagined the tourist capital of Tumon with then General Manager Gerry Perez to … [Read more...]
Gretchen Upshaw, Founder of Spell Caster Ghost Tours
Growing up, Gretchen Upshaw had a fascination with the paranormal. In 2014, she took a ghost tour on her trip to New Orleans and realized that being a ghost tour guide was her next course in life. When she went back home to Austin, she announced to her friends that she was going to leave her job as an Executive Director for a culinary school, move to New Orleans, and become a ghost tour guide, which she did about 6 months later. Two months … [Read more...]
Jackson Doktok, Chairman of Palau Visitors Authority
Palau is a stunning archipelago consisting of over 500 islands. Thousands of visitors come to this beautiful Micronesian nation every year to enjoy a treasure trove of untouched natural beauty. I recently had a chance to interview the chairman of Palau Visitors Authority (PVA) - Jackson Doktok. Q. What inspired you to work in the tourism industry? During my high school years, I used to work as a security officer at a hotel. Overtime, I … [Read more...]
Russ Hedge, CEO of Hostelling International USA
Meet Russ Hedge, CEO of Hostelling International USA (HI USA) - The largest hostel network in the United States. HI USA was founded in 1934 and is a non-profit organization that offers hostel accommodations, activities and programs promoting inclusivity and diversity. Russ joins the interview to talk about how HI-USA is more than just an ordinary hostel that provides guests a bed to sleep in for the night. Q. Tell us about your journey into … [Read more...]
The Earl of Yarmouth, co-founder of The Secret Aristocrat Company
Four years ago William Seymour's life took on a completely new direction. The Earl of Yarmouth married the love of his life and then, together, they established The Secret Aristocrat Company, producing a unique drink inspired by their own wedding day. Today, William and Kelsey's St Maur elderflower liqueur has several international awards to its name and their business continues to grow. Lord Yarmouth answers our questions. . . Q1. How and … [Read more...]
Karl Bushby, Adventurer and Author
Karl Bushby is a British ex-paratrooper, walking adventurer and author. Since 1998, he has embarked on his Goliath Expedition - a round-the-world circumnavigation solely on foot. His journey has covered 43,493km so far. Giant Steps: The Remarkable Story of the Goliath Expedition From Punta Arenas to Russia is his book journaling his extraordinary journey. Karl was kind enough to let me interview him recently. Q1. One of the common … [Read more...]
Marilyn Conroy, Executive Vice President of Sales and Marketing of Riviera River Cruises
Q. Please introduce yourself to our readers. What drew you to work for Riviera River Cruise? Good day, everyone, I am Marilyn Conroy, Executive Vice President of Sales and Marketing. I have been in the cruise industry for 40 years working up until a few years ago with the ocean liners. For 8 years, I had my own sales and marketing company. I was asked to represent Riviera River cruises and after six months I was very impressed with … [Read more...]
Jo Carroll, co-owner of Winchcombe Farm Holidays
Husband and wife Jo Carroll and Steve Taylor run Winchcombe Farm, a unique collection of six luxury holiday lodges in Upper Tysoe, Warwickshire. For more information, visit www.winchcombefarm.co.uk or call 01295 680190. Q. How did this business come about? We built our first holiday lodge, Will’s Treehouse, on the site of our former private nursery business, in 2017. We decided to go in a complete change of direction due to the … [Read more...]
Matthijs Keij, CEO of Withlocals
Withlocals is an experiential travel company that provides a platform for locals to offer private, personalized tours to travelers. Withlocals’ mission is to connect people with cultures by breaking down barriers between travelers and locals worldwide. I recently had an opportunity to get hold of the CEO, Matthijs Keij, to ask him a few questions. Q. Can you briefly tell us about yourself, your background, and your journey to joining … [Read more...]
Ole Orvér, Chief Commercial Officer of Finnair
Q. You joined Finnair as Chief Commercial Officer in May 2019. How did you and your team deal with this unprecedented situation in 2020 and what were the strategies to lead Finnair out of the crisis stronger than ever? We quickly grasped the situation and learned how to agilely change our plans. We redesigned core commercial processes and governance allowing for faster decision making and quicker implementation of activities. Our fantastic … [Read more...]
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